Reference

Read Before You Use Your baji Account

These terms govern your use of baji, including how your account is created, how deposits and withdrawals are processed through bKash, Nagad, and Rocket, and what conduct is expected.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessOne account per personTerms updated without prior notice
baji Read Before You Use Your baji Account
HOW WE OPERATE

How baji Applies These Terms in Practice

Our terms are not background text — they define how your account functions day to day. Below is how we apply them across the four areas that matter most to you as an account holder.

Account Verification

We verify identity before processing withdrawal requests. You may be asked to confirm wallet ownership for bKash, Nagad, or Rocket accounts linked to your profile.

Payment Terms

Deposits and withdrawals via bKash, Nagad, and Rocket are subject to the transaction limits and processing steps shown at the cashier. These conditions form part of these terms.

Account Security

You are responsible for keeping your login credentials private. Any activity on your account is considered authorised by you unless you report a breach to us immediately.

Term Updates

When terms change, the revised version is published here with a note of what changed. You can request a summary of any change through the Help Centre or live chat.

TERMS CONTACT

Reach Us About These Terms

If a specific clause is unclear, or you want to confirm how a rule applies to your account, our support team can clarify in plain language. Raise your question through any of the channels below and reference the term or section you are asking about so we can respond precisely.

Team online

Live Chat

Open the chat window inside your account dashboard. Available for account and terms queries; response times vary depending on volume.

Email Support

Send your query with your account reference and the specific term you are asking about. We reply with the relevant clause explained in plain language.

Help Centre

The Help Centre contains published versions of our current terms, payment rules for bKash, Nagad, Rocket, and account eligibility conditions by region.

Common Questions About These Terms

These are the questions we hear most from account holders about how the terms work, what they cover, and what happens when something needs to change.

Yes. All deposit methods — including bKash, Nagad, and Rocket — are covered by these terms. The wallet you use does not create a separate agreement or different rules.

Access depends on your local law and eligible region. If your jurisdiction restricts use of platforms like baji, these terms cannot override that. You are responsible for confirming eligibility.

We may update terms at any time. The updated version is published here. Continued use of your account after the update is posted counts as your acceptance of the revised terms.

Contact us through live chat or email with a closure request. We will process it and confirm when your account is closed. Any pending withdrawal will still be completed per existing rules.

Raise a dispute through live chat or email, citing the specific clause you believe was misapplied. Our team will review your account activity and respond with the relevant section explained.

Deposits and withdrawals are both covered under the same terms document. Withdrawal conditions — including wallet verification for bKash, Nagad, Rocket — are detailed in the payments section of that document.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.